Bezier Curve

Support

Something not working, or a question about your account? Email us and a person will read it.

Email [email protected]. We read everything that arrives.

Reporting a problem

The app can attach its recent diagnostic log to a report, which tells us far more than a description alone. If you can reproduce the problem, use Profile → Send feedback in the app rather than emailing, and the log comes with it. Logs are filtered to remove credentials before they are sent.

If you are emailing instead, it helps to include:

• What you expected, and what happened
• Your device and operating system version
• Your Friend Code, if the problem involves your account
• Roughly when it happened

Account access

If you cannot sign in, tell us which method you used (Apple, Google, or email) and the address or Friend Code attached to the account. We will confirm your identity before making any change.

If you signed in with email and are not receiving your code, check your spam folder first. Codes expire after one hour; requesting a new one invalidates the previous.

Deleting your account

You can do this yourself from Profile → Delete account, or ask us. See deleting your account for what is removed and the two small records that are kept.

Privacy

Our Privacy Policy covers what we collect and who processes it.